Frequently Asked Questions

Frequently Asked Questions (FAQ)

NowStaff Virtual Assistance Services provides highly skilled, college-educated Virtual Assistants specializing in supporting independent insurance agencies and other businesses. We offer tailored solutions, including Insurance CSR services, executive assistance, QuickBooks bookkeeping, and PEO services for Filipino CSRs.

Our Insurance CSRs are trained to assist with policy management, claims processing, client communication, and administrative tasks, allowing your agency to focus on growth while we handle day-to-day operations.

Yes! Our Filipino CSRs receive specialized training in insurance concepts, industry standards, and best practices to ensure they can efficiently support your agency. We also offer customized training tailored to your specific business needs.

Absolutely! Our Direct CSR Hiring & Training service allows agencies to hire Filipino CSRs directly while we handle recruitment, screening, and training to ensure they are well-prepared for the role.

If you directly hire a Filipino CSR, our PEO Services manage payroll, tax compliance, employee benefits, and labor law adherence, ensuring smooth HR operations without the hassle.

Yes! Our QuickBooks Online Bookkeeping Services help businesses manage their financial records, invoicing, expense tracking, and reporting with accuracy and reliability.

Yes! Our Executive Assistant Services provide high-level administrative support, including email management, scheduling, research, and document organization to keep your business running efficiently.

Getting started is easy! Schedule a consultation, and we’ll discuss your agency’s needs, recommend the best Virtual Assistant solution, and guide you through the onboarding process.

We carefully screen, train, and evaluate all our Virtual Assistants before placement. Our insurance CSRs undergo extensive industry training, and we provide ongoing support and performance monitoring to ensure top-notch service.

You can reach us through our website, email, or phone to schedule a consultation and learn more about how our services can help your agency thrive.